The Council of State Governments Justice Center, with support from the Bureau of Justice Assistance, released the brief “How to Reduce Repeat Encounters: A Brief for Law Enforcement Executives,” which highlights four steps that law enforcement leaders should implement to effectively respond to individuals they repeatedly encounter. The steps include identifying people in your community who are “high utilizers,” developing alternate response options, establishing clear policies and procedures for encounters, and reviewing performance regularly. The brief also discusses the importance of connecting with supporting community agencies—such as crisis, healthcare, and housing services—during each step, as many repeat encounters are with individuals who tackle health challenges, including mental illness or substance use disorders.
Learn more about the four steps to help reduce repeat encounters.