• During the January–June 2024 reporting period, IIR responded to 164 inquiries through the website’s “Contact Us” form, which is tracked through automated help desk software. These were routine requests including registration changes and assistance, printing certificates, and lost passwords. IIR also provided technical assistance for inquiries from agencies requesting assistance in understanding and implementing 28 CFR Part 23 requirements. Between January 1 and June 30, 2024, the following requests for technical assistance, desk reviews, or clarification of the regulation were received.
o In March 2024, IIR explored with BJA a request from an individual at the Arlington Police Department in Arlington, Texas who was curious about the impact of 28 CFR Part 23 on search retention documentation requirements.
o In May 2024, IIR explored with BJA a request from the Pennsylvania State Chapter President of the East Coast Gang Investigators Association inquiring about the scope of 28 CFR Part 23 in regard to the relationship of the source and purpose of funding to the requirement to maintain compliance with 28 CFR Part 23 guidance.
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