PRA, in collaboration with the project partners, hosted a topical webinar on dispatch and crisis response on March 2, 2021. This 90-minute webinar was held on WebEx and featured panelists from four different jurisdictions to discuss the role of dispatch in crisis response, practices in dispatch training, and the development / implementation of integrated dispatch models. Panelists represented the Colorado Division of Criminal Justice, Albuquerque’s (NM) CIT ECHO, the Northeast Ohio Medical University, and San Francisco’s (CA) Police-Fire Dispatch Center. The webinar had 1,946 registrants and 1,387 unique attendees. As of 3/29/21, the webinar recording, webinar slide deck, and the webinar supporting document (911 Distressed Caller Diversion Program in Broome County, New York) have been posted to the Academic Training webpage.
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