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20181107-110850-58

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Questions?

Submitted by Mr. Joseph F M… on

Marion, Iowa Police Department requested training for its new governance board regarding a complete overview of 9-1-1 Center public safety answering point operations, liabilities, trends, protocols, and other related areas. BJA NTTAC referred this request to the Office of Community Oriented Policing Services for fulfillment through the Collaborative Reform Initiative Technical Assistance Center.

TTA Short Name
Marion, Iowa 9-11 PSAP
Status of Deliverable
Status Changed
Type of Agency
TTA Title
Marion, Iowa 9-11 Public Safety Answering Point Assistance
TTA Point of Contact
TTAR Source
Description of the Problem

Marion Iowa currently has a 911 PSAP. We service a community of over 40 k residents, and our PSAP is understaffed and lacks sufficient quality control, supervision and advanced training. We recently had a complete study conducted by LR Kimball that recommended full consolidation of 911 PSAP's in Linn County Iowa (Cedar Rapids PD, Linn County Sheriff and Marion PD). Unfortunately the political climate is not going to allow the three PSAP's to consolidate, even though the state of Iowa is eager to fund such consolidations. In response to the issues we face, and lack of political will to consolidate, the Marion PD and the City of Marion has developed a strategic plan to grow our PSAP, and we have also established a new governance model The new governance model established a oversight board (Mayor, City Manager, Police Chief, Fire Chief and one City Council person). We have also recently appointed a PSAP Manager that will report to the new board. Our 5 year plan addresses the staffing and budgetary concerns.

Please describe the "Other" type of target audience

Fire Department Command, Mayor, City Manager, Council, Dispatch Staff

Deliverable Markup for Questions

Please check the box next to the following questions if the answer is 'yes'.

Is this TTA in support of implementing or maintaining an evidence-based or promising practice?
No
Is this TTA in response to emerging public safety needs?
No
Demographic - Gender
Request Type
Target Audience
County
Linn County
TTA Program Area
Program Area - Sub Topics
Demographic - Age
Demographic - Race
TTA Estimated Costs
Demographic - Ethnicity
Demographic - Other
Type of Technical Assistance Requested
Primary Recipient Agency Name
Marion Iowa Police Department
Primary Recipient Contact Name
Chief Joseph McHale
Primary Recipient Email Address
chief@marionpolice.com
Communication Preference
E-mail
Event Date Markup

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Display event on public TTA Catalog
No
Demographics Markup

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Prior Assistance from BJA NTTAC
Yes
Please describe the type of assistance that was received and from whom

Strategic Planning

Milestones Markup

Milestones are an element, activity, work product, or key task associated with completing the TTA (e.g. kick-off meeting, collect data from stake holders, deliver initial data analysis).

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Performance Metrics Markup

Please respond to the Performance Metrics below.  The Performance Metrics questions are based on the TTA Type indicated in the General Information section of the TTA.

Performance Metrics
How do you anticipate that the requested assistance will address the problems?
This will give our newly formed governance board a firm basis to understand their roles and responsibilities to lead our 911 PSAP into the future. They have never been exposed to 911 PSAP Operations and the need for them to understand and engage is critical to public safety as I feel our current operations are faulty and expose our community to undue risk.
TTA Primary Topic
Other TTA Topic
Fire Services and Medical Dispatch
Cover Letter Instructions

Please submit a signed letter of support from your agency’s executive or other senior staff member. The letter can be emailed to or uploaded with this request. The letter should be submitted on official letterhead and include the following information:

  1. General information regarding the request for TTA services, i.e., the who, what, where, when, and why.
  2. The organizational and/or community needs specific to the request for TTA services.
  3. The benefits or anticipated outcomes from the receipt of TTA services.

By submitting this application to BJA NTTAC, I understand that upon approval of this application for TTA, the requestor agrees to keep BJA NTTAC informed of any circumstances that may impact the delivery of the TTA, including changes in the date of the event, event cancellation, or difficulties communicating with the assigned TTA provider.

Please call [site:phone] if you need further assistance completing this application.

I Agree
Off
Additional Info

Thanks in advance for the consideration!

Archived
Off
Event Location Geo
POINT (-91.5968958 42.033279)
Remote TTAC ID
0